Business Analysis is the practice of enabling change by defining needs and recommending solutions that deliver value to stakeholders.*

The knowledge areas, skills and techniques applied are reflected in the IIBA Business Analysis Competency Model (shown below).  A typical engagement may include:

  • An initial discussion with the client about a problem or opportunity that is key to the success of the enterprise.
  • Review of the underlying assumptions regarding the problem or opportunity with the stakeholders to ensure that a true underlying need is identified (which may be different from that first proposed).
  • Mapping of current processes that relate to the problem or opportunity and involve the stakeholders.
  • Construction of a proposed solution with clear activities assigned to stakeholders, utilizing a decision support approach and dynamic models as may be required to clarify and de-risk the proposed solution.
  • Regular reviews are conducted during the course of the project to ensure timely progress and to alert stakeholders to any evolving issues that need to be addressed.
  • Implementation of the solution with follow-up to confirm that the solution delivered addresses the identified need.

To discuss specific business needs or opportunities click here.


*Ringbolt incorporates the perspectives and techniques embodied in the IIBA Business Analysis Body of Knowledge® (BABOK® Guide), the essential standard to deliver business value and create better business outcomes. The Guide expands the scope of business analysis, providing essential direction and support for practitioners in areas such as agile, business intelligence, information technology, business architecture and business process management.